Seatrade Cruise Global 2025 Bets Big on AI with NiaXP to Supercharge Attendee Experience
MIAMI, FL April 7, 2025 - NiaXP, the first-of-its-kind AI-powered hospitality experience platform, is proud to announce its role as the official Concierge AI for Seatrade Cruise Global 2025, the premier gathering for the global cruise industry.
In the era of distracting interfaces, endless updates, and fractured digital experiences, NiaXP was designed to redefine the hospitality customer experience ecosystem and deliver a personalized, holistic guest experience at every touchpoint.
At Seatrade Cruise Global 2025, attendees will experience firsthand how Nia enhances the guest experience and acts as a staff force multiplier. NiaXP’s proprietary Concierge AI was built specifically for hospitality by veterans of the experience economy and will provide attendees with real-time, personalized support—from wayfinding and session schedules to speaker profiles and exhibitor highlights—enhancing the guest experience and demonstrating the platform’s powerful capabilities live and at scale.
“Cruise is one of the most dynamic sectors in hospitality, making Seatrade Cruise Global 2025 the perfect setting to debut this innovative solution,” said Nasya Kamrat, CEO of NiaXP. “Nia was built to meet this moment—helping cruise lines elevate service, transform real-time guest sentiment into actionable insights, streamline operations, and drive revenue. We’re thrilled to demonstrate what’s possible when intelligent technology meets exceptional experience design.”
NiaXP’s cruise-ready features include multilingual guest support, always-on access, dynamic upselling, instantaneous aggregate reporting, and seamless integration with existing systems. Cruise lines can fully customize NiaXP to reflect their brand voice and onboard offerings—all while accessing powerful real-time contextual sentiment data to inform smarter decisions and better service delivery.
Experience NiaXP at Booth #3205 in the Tech Zone or simply ask Nia onsite to help guide your 2025 Seatrade Cruise Global experience.
About NiaXP
NiaXP is pioneering Concierge AI solutions dedicated to enhancing customer experiences, optimizing operations, and driving revenue through innovative technology. Our proprietary Neural Intelligence Agents (Nia) seamlessly integrate into existing customer experience ecosystems, delivering personalized, always-on conversational support across multiple platforms and languages. As the only AI solution designed by experience experts, NiaXP provides effortless support that dynamically adapts to guest and staff needs—ensuring contextually aware and delightful engagements paired with real-time operational support and increased revenue opportunities.
Curious about how Nia’s proprietary Concierge AI can elevate your brand? Drop us a line.
Melissa Havel
melissa@niaxp.com
503.706.4852
