Intelligence designed for human connection.
Nia’s Concierge AI connects your entire CX ecosystem with always-on white-glove service for guests, staff, and administration.
Our Neural Intelligence Agents (Nia) create incredible guest experiences with hyper-accurate data, intuitive real-time operational support, and delightful interactions customized to your brand.
Nia’s proprietary Concierge AI learns, adapts, and delivers delightful human interactions at every touchpoint.
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The only natural voice and text conversation model designed and crafted by experience and hospitality experts.
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Nia learns and adapts to each user dynamically, in real-time, using advanced sentiment analysis for contextually aware, personalized interactions.
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On-demand access across familiar platforms—text, WhatsApp, Messenger, email, inbound and outbound calls—in multiple languages, reaching guests where they are most comfortable.
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Nia unlocks the full potential of your existing technology and staff, reducing siloed departments into a unified experience, driving revenue, and streamlining operations.
Getting started with Nia is simple.
1. CONNECT
Effortless setup and integration—create a custom Nia to fit your brand while enhancing existing systems.
2. ENGAGE
Available 24/7 through voice and text conversations across preferred platforms and languages.
3. MAXIMIZE
Nia's real-time insights keep you ahead, maximizing revenue and optimizing operations.
